Resource Links

NY Health

https://coronavirus.health.ny.gov/home

New York State’s official government website for COVID-19. Includes the latest news in the area and current laws that must be followed regarding the virus.

Essex County Department of Social Services

Essex County DSS Website

Essex County DSS is open and providing services. Please call DSS rather than go down in person. Documentation that needs to be sent to Essex County DSS, can be mailed or placed in their drop box. You may also email documentation to dss@essexcountyny.gov.

Phone: (518)-873-3441

Franklin County Department of Social Services

Franklin County DSS Website

Franklin County DSS is open and providing services. While there doors are still open, please call first rather than visit in person. They are able to handle most requests by phone. SNAP and HEAP as always can be applied for online.  They are now doing telephone interviews for our Temporary Assistance program also so that people do not need to get out if they don’t have to.

Phone: (518) 481-1894 & (518) 481-1806

Franklin County Office for the Aging

Franklin County Office for the Aging Website

The Franklin County Office for the Aging is not providing congregate meals at this time. They are, however, still providing delivery meals. Transportation programs are being limited to people who are in dire need. If you have questions regarding their current service provision, please call their office.

Phone: 518-481-1526

Essex County Office for the Aging

Essex County Office for the Aging Website

The Essex County Office for the Aging is not providing congregate meals at this time. They are, however, still providing delivery meals. Transportation programs are being limited to people who are in dire need. If you have questions regarding their current service provision, please call their office.

Phone: 518-873-3695

GRACE PANTRY/COMMUNITY LUNCHBOX

There are no changes in services but no people are allowed to go into the  Baldwin house to fill out paperwork. Paperwork will be done outside. Grace Pantry staff will provide paper bags to consumers in order to prevent cross contamination.

People are not  allowed to congregate. They are still open every Wednesday from 3:oopm to 4:30pm as usual.

Phone: (860)-944-7236

St. Luke’s Church

They are only offering lunchbox on Mondays and Thursdays at 11am and 12pm by take out ONLY! Their Grace pantry is still operating but with the conditions as noted on the note I specifically wrote for th Grace Pantry specifically.

Phone: (860)-891-3605

CDC (Center for Disease Control and Prevention)

https://www.cdc.gov/coronavirus/2019-nCoV/index.html

An all-in-one resource that includes steps to protect yourself, symptoms, and live stats on COVID-19.

Social Security Administration

SSA Operations During Coronavirus Page

Social Security Offices are closed to the public during the COVID-19 pandemic. You can still get our help by using their online services or calling them.

Phone: (866) 964-7430

Alice Hyde Medical Center COVID-19 Hotline

The Alice Hyde Medical Center has established a Hotline for anyone with medical questions surrounding COVID-19.

Phone: 518-481-2700

New York State COVID-19 Mental Health Hotline

A mental health hotline is available to New Yorkers who need it, as this pandemic has been taking a toll on mental health. Over 6,000 mental health professionals have volunteered their time to help with New York’s Coronavirus response. For free emotional support, consultation and referral to a provider, call:

1-844-863-9314.

New York State Unemployment

https://www.labor.ny.gov/unemploymentassistance.shtm

If you have lost employment due to the COVID-19 situation, you can file for unemployment benefits using the website listed below. If you have problems and need help with this process, please call TLCIL for assistance.

SCAMS!

Many scammers are taking advantage of this crisis and attempting to get personal details from people.

Social Security Benefits:

The Inspector General of Social Security, Gail S. Ennis, is warning the public about fraudulent letters threatening suspension of Social Security benefits due to COVID-19-related office closures. We will not suspend or discontinue benefits because our offices are closed to the public for in-person service.

Social Security Fraud Advisory

Medicare:

Scammers are offering COVID-19 tests to Medicare beneficiaries in exchange for personal details, including Medicare information. However, the services are unapproved and illegitimate.

PROTECT YOURSELF FROM SCAMMERS!

Be suspicious of the following:

  • Unsolicited requests for your Medicare or Medicaid number.
  • Anyone who unexpectedly calls or visits offering COVID-19 tests or supplies.
  • Offers or advertisements for COVID-19 testing or treatments on social media sites.

A doctor or other trusted healthcare provider should assess your condition and approve any COVID-19 testing.

If you suspect fraud, contact National Center for Disaster Fraud Hotline 866-720-5721.

Medicare Scam

This page and the information listed will be updated as we continue to receive additional information from local, state, and national agencies. Please call us at 518-891-5295 if you need additional information or help applying for services.